Knowledgebase

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Can I receive a printable invoice for my records?
Yes, our billing system allows you to view and print your invoices as you choose. All of these...
Views: 392

Do you accept cheques as payment?
Sorry, we are not accepting cheques at this time.
Views: 386

Do you accept PayPal payments?
Yes, we accept PayPal as a form of payment. You can choose between two types of PayPal options...
Views: 340

How do I cancel my account?
Submit a ticket to our Billing Department with the following information: * Your hosting...
Views: 314

How do I update my billing information?
In order to update your billing information you must login to our Billing Center and click on "My...
Views: 311

How do I upgrade my hosting account?
In order to have your plan upgraded, you can fill out an upgrade plan form from our Billing...
Views: 121

I got incorrectly billed! What now?
If you believe that you have been incorrectly billed for our services, then simply submit a...
Views: 309

What happens if my site breaks your policies?
Your account will be suspended immediately and you will be contacted about the incident. If this...
Views: 307